Ticket offices
Heidelberg: Tourismus Information Main Station
Willy-Brandt-Platz 1, 69115 Heidelberg
opening hours: 20 October to 6 November
Monday until Saturday from 10 am to 5 pm
Mannheim: Tourist Information Main Sation
Willy-Brandt-Platz 5, 68161 Mannheim
opening hours: 20 October to 5 November
Monday to Saturday from 9 am to 5pm
Sunday and on holidays 10 am to 3 pm
from 6 Novmeber the presale continues at the Stadthaus Mannheim and in all our festival cinemas.
Daytime/evening box office in cinemas:
The box office opens 30 minutes before the first film of the day.
Tickets for the entire festival can be purchased at the cinemas.
Please note:
Once a film has started, the right to admission expires. Tickets purchased cannot be returned for this reason.
We kindly ask you to allow for possible delays in the start times - these are no reason for exchange or return of tickets.