Tickets

Ticket offices

Heidelberg: Tourismus Information Main Station

Willy-Brandt-Platz 1, 69115 Heidelberg
opening hours: 20 October to 6 November
Monday until Saturday from 10 am to 5 pm

Mannheim: Tourist Information Main Sation

Willy-Brandt-Platz 5, 68161 Mannheim
opening hours: 20 October to 5 November
Monday to Saturday from 9 am to 5pm
Sunday and on holidays 10 am to 3 pm

from 6 Novmeber the presale continues at the Stadthaus Mannheim and in all our festival cinemas.

Daytime/evening box office in cinemas:

The box office opens 30 minutes before the first film of the day.
Tickets for the entire festival can be purchased at the cinemas.

Please note:
Once a film has started, the right to admission expires. Tickets purchased cannot be returned for this reason.

We kindly ask you to allow for possible delays in the start times - these are no reason for exchange or return of tickets.

Photographs and/or film recordings (including sound) will be made of the film festival events. If you do not wish to be photographed or filmed, you can contact the photographer or cameraman/camerawoman directly. The recordings may be published on the Internet, the online portal and the organizer's social media channels as well as in radio, TV and print media (including books).